Freshdesk or HubSpot?
Which saas & b2b tool brand is right for you?
HubSpotwins 5 of 7 categories
Freshdesk
Delight your customers with effortless service
4.4/5
|42,000 reviews2
Wins
2010
Founded
mid
Price
WINNER
HubSpot
Grow better with HubSpot
4.5/5
|65,000 reviews5
Wins
2006
Founded
premium
Price
Head-to-Head Comparison
85
Features & Functionality
HubSpot wins
92
88
Ease of Use
Freshdesk wins
85
82
Integrations
HubSpot wins
90
85
Pricing & Value
Freshdesk wins
65
80
Customer Support
HubSpot wins
88
82
Scalability
HubSpot wins
88
85
Security & Compliance
HubSpot wins
88
Freshdesk excels at
Ease of UsePricing & Value
HubSpot excels at
Features & FunctionalityIntegrationsCustomer SupportScalabilitySecurity & Compliance
Pros & Cons
Freshdesk
Great value for money
Easy to use
Good free tier
Solid automation
Less powerful than Zendesk
Reporting limitations
HubSpot
Free CRM forever (truly free, no time limit)
Excellent marketing automation workflows
Best-in-class educational content (HubSpot Academy)
User-friendly, intuitive interface
Pricing escalates quickly with contacts
Complex tier structure (Starter/Pro/Enterprise)
The Bottom Line
Choose Freshdesk if you want...
- SMB support teams
- Budget-conscious companies
- Multi-channel support
- Growing teams
Choose HubSpot if you want...
- SMBs and mid-market companies
- Inbound marketing strategies
- Content marketing teams
- Sales + Marketing alignment
Our pick: HubSpot — Better overall scores and stronger performance across key categories. However, Freshdesk is the better choice if you prioritize ease of use or pricing & value.
Real-Time Brand Data
Stock prices, reviews, sentiment & more
Freshdesk
PricingFeaturesSupportAlternativesIntegration
Last updated: 2024-12-10
HubSpot
$678.45
+1.85%
$32.8B
Market Cap
$726.50
52W High
$391.20
52W Low
Last updated: 2024-12-10
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Last updated: 2024-12-10
