Freshdesk or Asana?

Which saas & b2b tool brand is right for you?

Asanawins 5 of 7 categories
Freshdesk

Freshdesk

Delight your customers with effortless service

4.4/5
|42,000 reviews
1
Wins
2010
Founded
mid
Price
WINNER
Asana

Asana

Work on big ideas, without the busywork

4.4/5
|52,000 reviews
5
Wins
2008
Founded
premium
Price

Head-to-Head Comparison

85
Features & Functionality
Asana wins
88
88
Ease of Use
88
82
Integrations
Asana wins
92
85
Pricing & Value
Freshdesk wins
68
80
Customer Support
Asana wins
85
82
Scalability
Asana wins
92
85
Security & Compliance
Asana wins
90
Freshdesk

Freshdesk excels at

Pricing & Value
Asana

Asana excels at

Features & FunctionalityIntegrationsCustomer SupportScalabilitySecurity & Compliance

Pros & Cons

Freshdesk

Freshdesk

Great value for money
Easy to use
Good free tier
Solid automation
Less powerful than Zendesk
Reporting limitations
Asana

Asana

Clean, intuitive interface
Strong workflow automation
Excellent enterprise features
Reliable and stable
Expensive for small teams
Limited free tier

The Bottom Line

Choose Freshdesk if you want...

  • SMB support teams
  • Budget-conscious companies
  • Multi-channel support
  • Growing teams

Choose Asana if you want...

  • Marketing teams
  • Enterprise organizations
  • Cross-functional projects
  • Teams needing reliability

Our pick: Asana — Better overall scores and stronger performance across key categories. However, Freshdesk is the better choice if you prioritize pricing & value.

Real-Time Brand Data

Stock prices, reviews, sentiment & more

Freshdesk

Freshdesk

Free Trial

Try Freshdesk free. No credit card required.

Annual Billing Discount

20% OFF

Save up to 20% when you pay annually.

PricingFeaturesSupportAlternativesIntegration
G2
4.2198090836271005
(1,643)
LeaderHigh Performer
View reviews
Capterra
4.236718794767949
(893)
View reviews
TrustpilotGood
4.627590979009912
(586)
View reviews
Last updated: 2024-12-10
Asana

Asana

$22.45
+1.54%
$5.1B
Market Cap
$28.67
52W High
$11.32
52W Low

Last updated: 2024-12-10

Free Basic Plan

Free for teams up to 10 members with basic features.

SimplicityIntegrationsPricingTimeline viewGoals
G2
4.4
(10,234)
Leader Fall 2024Easiest Admin
View reviews
Capterra
4.5
(12,456)
View reviews
Last updated: 2024-12-10