Freshdesk or Linear?
Which saas & b2b tool brand is right for you?
Freshdeskwins 3 of 7 categories
WINNER
Freshdesk
Delight your customers with effortless service
4.4/5
|42,000 reviews3
Wins
2010
Founded
mid
Price
Linear
Linear is a better way to build products
4.8/5
|12,000 reviews1
Wins
2019
Founded
mid
Price
Head-to-Head Comparison
85
Features & Functionality
Freshdesk wins
82
88
Ease of Use
Linear wins
92
82
Integrations
Freshdesk wins
78
85
Pricing & Value
85
80
Customer Support
80
82
Scalability
Freshdesk wins
78
85
Security & Compliance
85
Freshdesk excels at
Features & FunctionalityIntegrationsScalability
Linear excels at
Ease of Use
Pros & Cons
Freshdesk
Great value for money
Easy to use
Good free tier
Solid automation
Less powerful than Zendesk
Reporting limitations
Linear
Blazingly fast performance
Beautiful, modern design
Keyboard-first workflow
Opinionated best practices
Less customizable than Jira
Smaller integration ecosystem
The Bottom Line
Choose Freshdesk if you want...
- SMB support teams
- Budget-conscious companies
- Multi-channel support
- Growing teams
Choose Linear if you want...
- Modern engineering teams
- Startups
- Keyboard-first users
- Teams leaving Jira
Our pick: Freshdesk — Better overall scores and stronger performance across key categories. However, Linear is the better choice if you prioritize ease of use.
Real-Time Brand Data
Stock prices, reviews, sentiment & more
Freshdesk
PricingFeaturesSupportAlternativesIntegration
Last updated: 2024-12-10
Linear
+88
Score
SpeedUXKeyboard shortcutsDeveloper-focusedClean design
Product Hunt
8,765upvotes
#1 Product of the Day
Last updated: 2024-12-10
