Zendesk or Asana?
Which saas & b2b tool brand is right for you?
Asanawins 4 of 7 categories
Zendesk
Champions of customer service
4.3/5
|55,000 reviews1
Wins
2007
Founded
premium
Price
WINNER
Asana
Work on big ideas, without the busywork
4.4/5
|52,000 reviews4
Wins
2008
Founded
premium
Price
Head-to-Head Comparison
92
Features & Functionality
Zendesk wins
88
75
Ease of Use
Asana wins
88
90
Integrations
Asana wins
92
60
Pricing & Value
Asana wins
68
82
Customer Support
Asana wins
85
92
Scalability
92
90
Security & Compliance
90
Zendesk excels at
Features & Functionality
Asana excels at
Ease of UseIntegrationsPricing & ValueCustomer Support
Pros & Cons
Zendesk
Comprehensive feature set
Strong marketplace
Multi-channel support
Good reporting
Expensive
Complex setup
Asana
Clean, intuitive interface
Strong workflow automation
Excellent enterprise features
Reliable and stable
Expensive for small teams
Limited free tier
The Bottom Line
Choose Zendesk if you want...
- Customer support teams
- Help desk operations
- Multi-channel support
- Enterprise support
Choose Asana if you want...
- Marketing teams
- Enterprise organizations
- Cross-functional projects
- Teams needing reliability
Our pick: Asana — Better overall scores and stronger performance across key categories. However, Zendesk is the better choice if you prioritize features & functionality.
Real-Time Brand Data
Stock prices, reviews, sentiment & more
Zendesk
PricingFeaturesSupportAlternativesIntegration
Last updated: 2024-12-10
Asana
$22.45
+1.54%
$5.1B
Market Cap
$28.67
52W High
$11.32
52W Low
Last updated: 2024-12-10
+69
Score
SimplicityIntegrationsPricingTimeline viewGoals
Last updated: 2024-12-10
