Salesforce or Zoom?
Which saas & b2b tool brand is right for you?
Salesforcewins 5 of 7 categories
WINNER
Salesforce
We bring companies and customers together
4.3/5
|95,000 reviews5
Wins
1999
Founded
premium
Price
Head-to-Head Comparison
98
Features & Functionality
Salesforce wins
88
65
Ease of Use
Zoom wins
95
98
Integrations
Salesforce wins
85
55
Pricing & Value
Zoom wins
75
80
Customer Support
Salesforce wins
72
98
Scalability
Salesforce wins
95
95
Security & Compliance
Salesforce wins
80
Salesforce excels at
Features & FunctionalityIntegrationsCustomer SupportScalabilitySecurity & Compliance
Zoom excels at
Ease of UsePricing & Value
Pros & Cons
Salesforce
Most powerful and customizable CRM
Infinite customization (Apex, LWC)
5,000+ apps on AppExchange
Industry-leading AI (Einstein GPT)
Expensive ($25-$300+/user/month)
Steep learning curve
Zoom
Industry-best video quality and reliability
Extremely easy to use (grandma-approved)
Works on any device, any network
Scales to 1,000+ participants
Security concerns early on (improved significantly)
'Zoom fatigue' is a documented phenomenon
The Bottom Line
Choose Salesforce if you want...
- Enterprise organizations (1,000+ employees)
- Complex, multi-stage sales processes
- Heavy customization requirements
- Large global sales teams
Choose Zoom if you want...
- Video meetings of all sizes
- Webinars and virtual events
- Remote-first and hybrid companies
- Education and online learning
Our pick: Salesforce — Better overall scores and stronger performance across key categories. However, Zoom is the better choice if you prioritize ease of use or pricing & value.
Real-Time Brand Data
Stock prices, reviews, sentiment & more
Salesforce
$336.78
+1.27%
$325B
Market Cap
$369.00
52W High
$212.00
52W Low
Last updated: 2024-12-10
Nonprofit Discount
Up to 80% OFF10 free licenses and deep discounts for nonprofits.
OngoingClaim offer
ComplexityCostCustomizationAdmin trainingIntegrations
Last updated: 2024-12-10
Zoom
+70
Score
PricingFeaturesSupportAlternativesIntegration
Last updated: 2024-12-10
