Pipedrive or Zoom?
Which saas & b2b tool brand is right for you?
Zoomwins 4 of 7 categories
Pipedrive
The CRM built by salespeople, for salespeople
4.5/5
|32,000 reviews3
Wins
2010
Founded
mid
Price
WINNER
Zoom
One platform to connect
4.4/5
|120,000 reviews4
Wins
2011
Founded
mid
Price
Head-to-Head Comparison
78
Features & Functionality
Zoom wins
88
92
Ease of Use
Zoom wins
95
82
Integrations
Zoom wins
85
85
Pricing & Value
Pipedrive wins
75
82
Customer Support
Pipedrive wins
72
75
Scalability
Zoom wins
95
82
Security & Compliance
Pipedrive wins
80
Pipedrive excels at
Pricing & ValueCustomer SupportSecurity & Compliance
Zoom excels at
Features & FunctionalityEase of UseIntegrationsScalability
Pros & Cons
Pipedrive
Very easy to use
Great visual pipeline
Affordable pricing
Built for salespeople
Limited marketing features
Basic reporting
Zoom
Industry-best video quality and reliability
Extremely easy to use (grandma-approved)
Works on any device, any network
Scales to 1,000+ participants
Security concerns early on (improved significantly)
'Zoom fatigue' is a documented phenomenon
The Bottom Line
Choose Pipedrive if you want...
- Small sales teams
- Visual pipeline management
- SMBs
- First-time CRM users
Choose Zoom if you want...
- Video meetings of all sizes
- Webinars and virtual events
- Remote-first and hybrid companies
- Education and online learning
Our pick: Zoom — Better overall scores and stronger performance across key categories. However, Pipedrive is the better choice if you prioritize pricing & value or customer support.
Real-Time Brand Data
Stock prices, reviews, sentiment & more
Pipedrive
PricingFeaturesSupportAlternativesIntegration
Last updated: 2024-12-10
Zoom
+72
Score
PricingFeaturesSupportAlternativesIntegration
Last updated: 2024-12-10
