Freshdesk or BambooHR?
Which saas & b2b tool brand is right for you?
Freshdesk
Delight your customers with effortless service
4.4/5
|42,000 reviews2
Wins
2010
Founded
mid
Price
Head-to-Head Comparison
85
Features & Functionality
85
88
Ease of Use
BambooHR wins
92
82
Integrations
82
85
Pricing & Value
Freshdesk wins
75
80
Customer Support
BambooHR wins
85
82
Scalability
Freshdesk wins
78
85
Security & Compliance
85
Freshdesk excels at
Pricing & ValueScalability
BambooHR excels at
Ease of UseCustomer Support
Pros & Cons
Freshdesk
Great value for money
Easy to use
Good free tier
Solid automation
Less powerful than Zendesk
Reporting limitations
BambooHR
Very easy to use
Great onboarding
Employee self-service
Good reporting
Limited payroll integration
US-focused
The Bottom Line
Choose Freshdesk if you want...
- SMB support teams
- Budget-conscious companies
- Multi-channel support
- Growing teams
Choose BambooHR if you want...
- SMBs (25-1000 employees)
- HR teams wanting simplicity
- People-first companies
- US-based businesses
Real-Time Brand Data
Stock prices, reviews, sentiment & more
Freshdesk
PricingFeaturesSupportAlternativesIntegration
Last updated: 2024-12-10
BambooHR
PricingFeaturesSupportAlternativesIntegration
Last updated: 2024-12-10
