Zendesk or Vercel?
Which saas & b2b tool brand is right for you?
Zendeskwins 4 of 7 categories
WINNER
Zendesk
Champions of customer service
4.3/5
|55,000 reviews4
Wins
2007
Founded
premium
Price
Head-to-Head Comparison
92
Features & Functionality
Zendesk wins
90
75
Ease of Use
Vercel wins
95
90
Integrations
Zendesk wins
85
60
Pricing & Value
Vercel wins
80
82
Customer Support
Zendesk wins
78
92
Scalability
92
90
Security & Compliance
Zendesk wins
88
Zendesk excels at
Features & FunctionalityIntegrationsCustomer SupportSecurity & Compliance
Vercel excels at
Ease of UsePricing & Value
Pros & Cons
Zendesk
Comprehensive feature set
Strong marketplace
Multi-channel support
Good reporting
Expensive
Complex setup
Vercel
Incredible DX
Instant deployments
Preview URLs for every PR
Great Next.js integration
Can get expensive at scale
Best with Next.js
The Bottom Line
Choose Zendesk if you want...
- Customer support teams
- Help desk operations
- Multi-channel support
- Enterprise support
Choose Vercel if you want...
- Frontend developers
- Next.js applications
- Jamstack sites
- Preview deployments
Our pick: Zendesk — Better overall scores and stronger performance across key categories. However, Vercel is the better choice if you prioritize ease of use or pricing & value.
Real-Time Brand Data
Stock prices, reviews, sentiment & more
Zendesk
PricingFeaturesSupportAlternativesIntegration
Last updated: 2024-12-10
Vercel
Product Hunt
6,543upvotes
Top 10 Developer Tool 2023
Last updated: 2024-12-10
