Netlify or Zendesk?
Which saas & b2b tool brand is right for you?
Zendeskwins 5 of 7 categories
Netlify
Connect everything. Build anything.
4.6/5
|15,000 reviews2
Wins
2014
Founded
mid
Price
WINNER
Zendesk
Champions of customer service
4.3/5
|55,000 reviews5
Wins
2007
Founded
premium
Price
Head-to-Head Comparison
85
Features & Functionality
Zendesk wins
92
92
Ease of Use
Netlify wins
75
88
Integrations
Zendesk wins
90
82
Pricing & Value
Netlify wins
60
80
Customer Support
Zendesk wins
82
85
Scalability
Zendesk wins
92
85
Security & Compliance
Zendesk wins
90
Netlify excels at
Ease of UsePricing & Value
Zendesk excels at
Features & FunctionalityIntegrationsCustomer SupportScalabilitySecurity & Compliance
Pros & Cons
Netlify
Great free tier
Easy Git deployments
Good forms and functions
Strong community
Less Next.js focused than Vercel
Build times can be slow
Zendesk
Comprehensive feature set
Strong marketplace
Multi-channel support
Good reporting
Expensive
Complex setup
The Bottom Line
Choose Netlify if you want...
- Jamstack sites
- Static site hosting
- Open source projects
- Frontend developers
Choose Zendesk if you want...
- Customer support teams
- Help desk operations
- Multi-channel support
- Enterprise support
Our pick: Zendesk — Better overall scores and stronger performance across key categories. However, Netlify is the better choice if you prioritize ease of use or pricing & value.
Real-Time Brand Data
Stock prices, reviews, sentiment & more
Netlify
PricingFeaturesSupportAlternativesIntegration
Last updated: 2024-12-10
Zendesk
PricingFeaturesSupportAlternativesIntegration
Last updated: 2024-12-10
