ClickUp or Zendesk?
Which saas & b2b tool brand is right for you?
Zendeskwins 5 of 7 categories
ClickUp
One app to replace them all
4.5/5
|38,000 reviews2
Wins
2017
Founded
mid
Price
WINNER
Zendesk
Champions of customer service
4.3/5
|55,000 reviews5
Wins
2007
Founded
premium
Price
Head-to-Head Comparison
98
Features & Functionality
ClickUp wins
92
70
Ease of Use
Zendesk wins
75
88
Integrations
Zendesk wins
90
92
Pricing & Value
ClickUp wins
60
78
Customer Support
Zendesk wins
82
85
Scalability
Zendesk wins
92
80
Security & Compliance
Zendesk wins
90
ClickUp excels at
Features & FunctionalityPricing & Value
Zendesk excels at
Ease of UseIntegrationsCustomer SupportScalabilitySecurity & Compliance
Pros & Cons
ClickUp
Extremely feature-rich
Competitive pricing
Multiple project views
Generous free tier
Can feel overwhelming
Performance issues reported
Zendesk
Comprehensive feature set
Strong marketplace
Multi-channel support
Good reporting
Expensive
Complex setup
The Bottom Line
Choose ClickUp if you want...
- Teams wanting all-in-one solution
- Agencies managing multiple clients
- Feature-maximizers
- Budget-conscious teams
Choose Zendesk if you want...
- Customer support teams
- Help desk operations
- Multi-channel support
- Enterprise support
Our pick: Zendesk — Better overall scores and stronger performance across key categories. However, ClickUp is the better choice if you prioritize features & functionality or pricing & value.
Real-Time Brand Data
Stock prices, reviews, sentiment & more
ClickUp
Feature overloadLearning curveCustomizationPriceUpdates
Last updated: 2024-12-10
Zendesk
PricingFeaturesSupportAlternativesIntegration
Last updated: 2024-12-10
