Asana or Zendesk?

Which saas & b2b tool brand is right for you?

Asanawins 4 of 7 categories
WINNER
Asana

Asana

Work on big ideas, without the busywork

4.4/5
|52,000 reviews
4
Wins
2008
Founded
premium
Price
Zendesk

Zendesk

Champions of customer service

4.3/5
|55,000 reviews
1
Wins
2007
Founded
premium
Price

Head-to-Head Comparison

88
Features & Functionality
Zendesk wins
92
88
Ease of Use
Asana wins
75
92
Integrations
Asana wins
90
68
Pricing & Value
Asana wins
60
85
Customer Support
Asana wins
82
92
Scalability
92
90
Security & Compliance
90
Asana

Asana excels at

Ease of UseIntegrationsPricing & ValueCustomer Support
Zendesk

Zendesk excels at

Features & Functionality

Pros & Cons

Asana

Asana

Clean, intuitive interface
Strong workflow automation
Excellent enterprise features
Reliable and stable
Expensive for small teams
Limited free tier
Zendesk

Zendesk

Comprehensive feature set
Strong marketplace
Multi-channel support
Good reporting
Expensive
Complex setup

The Bottom Line

Choose Asana if you want...

  • Marketing teams
  • Enterprise organizations
  • Cross-functional projects
  • Teams needing reliability

Choose Zendesk if you want...

  • Customer support teams
  • Help desk operations
  • Multi-channel support
  • Enterprise support

Our pick: Asana — Better overall scores and stronger performance across key categories. However, Zendesk is the better choice if you prioritize features & functionality.

Real-Time Brand Data

Stock prices, reviews, sentiment & more

Asana

Asana

$22.45
+1.54%
$5.1B
Market Cap
$28.67
52W High
$11.32
52W Low

Last updated: 2024-12-10

Free Basic Plan

Free for teams up to 10 members with basic features.

SimplicityIntegrationsPricingTimeline viewGoals
G2
4.4
(10,234)
Leader Fall 2024Easiest Admin
View reviews
Capterra
4.5
(12,456)
View reviews
Last updated: 2024-12-10
Zendesk

Zendesk

Free Trial

Try Zendesk free. No credit card required.

Annual Billing Discount

20% OFF

Save up to 20% when you pay annually.

PricingFeaturesSupportAlternativesIntegration
G2
4.673438803490838
(1,960)
LeaderHigh Performer
View reviews
Capterra
4.305730942330621
(963)
View reviews
TrustpilotGood
4.093354000741787
(379)
View reviews
Last updated: 2024-12-10