Linear or Intercom?
Which saas & b2b tool brand is right for you?
Intercomwins 4 of 7 categories
Linear
Linear is a better way to build products
4.8/5
|12,000 reviews3
Wins
2019
Founded
mid
Price
WINNER
Intercom
The AI-first customer service platform
4.4/5
|38,000 reviews4
Wins
2011
Founded
premium
Price
Head-to-Head Comparison
82
Features & Functionality
Intercom wins
90
92
Ease of Use
Linear wins
82
78
Integrations
Intercom wins
88
85
Pricing & Value
Linear wins
55
80
Customer Support
Linear wins
78
78
Scalability
Intercom wins
85
85
Security & Compliance
Intercom wins
88
Linear excels at
Ease of UsePricing & ValueCustomer Support
Intercom excels at
Features & FunctionalityIntegrationsScalabilitySecurity & Compliance
Pros & Cons
Linear
Blazingly fast performance
Beautiful, modern design
Keyboard-first workflow
Opinionated best practices
Less customizable than Jira
Smaller integration ecosystem
Intercom
Beautiful, modern UI
Great in-app messaging
Product tours included
Fin AI agent
Very expensive
Complex pricing
The Bottom Line
Choose Linear if you want...
- Modern engineering teams
- Startups
- Keyboard-first users
- Teams leaving Jira
Choose Intercom if you want...
- SaaS companies
- In-app messaging
- Product-led growth
- Conversational support
Our pick: Intercom — Better overall scores and stronger performance across key categories. However, Linear is the better choice if you prioritize ease of use or pricing & value.
Real-Time Brand Data
Stock prices, reviews, sentiment & more
Linear
+88
Score
SpeedUXKeyboard shortcutsDeveloper-focusedClean design
Product Hunt
8,765upvotes
#1 Product of the Day
Last updated: 2024-12-10
Intercom
PricingFeaturesSupportAlternativesIntegration
Last updated: 2024-12-10
