Asana or Intercom?

Which saas & b2b tool brand is right for you?

Asanawins 6 of 7 categories
WINNER
Asana

Asana

Work on big ideas, without the busywork

4.4/5
|52,000 reviews
6
Wins
2008
Founded
premium
Price
Intercom

Intercom

The AI-first customer service platform

4.4/5
|38,000 reviews
1
Wins
2011
Founded
premium
Price

Head-to-Head Comparison

88
Features & Functionality
Intercom wins
90
88
Ease of Use
Asana wins
82
92
Integrations
Asana wins
88
68
Pricing & Value
Asana wins
55
85
Customer Support
Asana wins
78
92
Scalability
Asana wins
85
90
Security & Compliance
Asana wins
88
Asana

Asana excels at

Ease of UseIntegrationsPricing & ValueCustomer SupportScalabilitySecurity & Compliance
Intercom

Intercom excels at

Features & Functionality

Pros & Cons

Asana

Asana

Clean, intuitive interface
Strong workflow automation
Excellent enterprise features
Reliable and stable
Expensive for small teams
Limited free tier
Intercom

Intercom

Beautiful, modern UI
Great in-app messaging
Product tours included
Fin AI agent
Very expensive
Complex pricing

The Bottom Line

Choose Asana if you want...

  • Marketing teams
  • Enterprise organizations
  • Cross-functional projects
  • Teams needing reliability

Choose Intercom if you want...

  • SaaS companies
  • In-app messaging
  • Product-led growth
  • Conversational support

Our pick: Asana — Better overall scores and stronger performance across key categories. However, Intercom is the better choice if you prioritize features & functionality.

Real-Time Brand Data

Stock prices, reviews, sentiment & more

Asana

Asana

$22.45
+1.54%
$5.1B
Market Cap
$28.67
52W High
$11.32
52W Low

Last updated: 2024-12-10

Free Basic Plan

Free for teams up to 10 members with basic features.

SimplicityIntegrationsPricingTimeline viewGoals
G2
4.4
(10,234)
Leader Fall 2024Easiest Admin
View reviews
Capterra
4.5
(12,456)
View reviews
Last updated: 2024-12-10
Intercom

Intercom

Free Trial

Try Intercom free. No credit card required.

Annual Billing Discount

20% OFF

Save up to 20% when you pay annually.

PricingFeaturesSupportAlternativesIntegration
G2
4.744159708083764
(1,804)
LeaderHigh Performer
View reviews
Capterra
4.509459817533155
(1,098)
View reviews
TrustpilotGood
4.502692825892824
(543)
View reviews
Last updated: 2024-12-10