Freshdesk or Vercel?
Which saas & b2b tool brand is right for you?
Vercelwins 5 of 7 categories
Freshdesk
Delight your customers with effortless service
4.4/5
|42,000 reviews2
Wins
2010
Founded
mid
Price
WINNER
Vercel
Develop. Preview. Ship.
4.8/5
|18,000 reviews5
Wins
2015
Founded
mid
Price
Head-to-Head Comparison
85
Features & Functionality
Vercel wins
90
88
Ease of Use
Vercel wins
95
82
Integrations
Vercel wins
85
85
Pricing & Value
Freshdesk wins
80
80
Customer Support
Freshdesk wins
78
82
Scalability
Vercel wins
92
85
Security & Compliance
Vercel wins
88
Freshdesk excels at
Pricing & ValueCustomer Support
Vercel excels at
Features & FunctionalityEase of UseIntegrationsScalabilitySecurity & Compliance
Pros & Cons
Freshdesk
Great value for money
Easy to use
Good free tier
Solid automation
Less powerful than Zendesk
Reporting limitations
Vercel
Incredible DX
Instant deployments
Preview URLs for every PR
Great Next.js integration
Can get expensive at scale
Best with Next.js
The Bottom Line
Choose Freshdesk if you want...
- SMB support teams
- Budget-conscious companies
- Multi-channel support
- Growing teams
Choose Vercel if you want...
- Frontend developers
- Next.js applications
- Jamstack sites
- Preview deployments
Our pick: Vercel — Better overall scores and stronger performance across key categories. However, Freshdesk is the better choice if you prioritize pricing & value or customer support.
Real-Time Brand Data
Stock prices, reviews, sentiment & more
Freshdesk
PricingFeaturesSupportAlternativesIntegration
Last updated: 2024-12-10
Vercel
Product Hunt
6,543upvotes
Top 10 Developer Tool 2023
Last updated: 2024-12-10
