ClickUp or Freshdesk?
Which saas & b2b tool brand is right for you?
ClickUpwins 4 of 7 categories
WINNER
ClickUp
One app to replace them all
4.5/5
|38,000 reviews4
Wins
2017
Founded
mid
Price
Freshdesk
Delight your customers with effortless service
4.4/5
|42,000 reviews3
Wins
2010
Founded
mid
Price
Head-to-Head Comparison
98
Features & Functionality
ClickUp wins
85
70
Ease of Use
Freshdesk wins
88
88
Integrations
ClickUp wins
82
92
Pricing & Value
ClickUp wins
85
78
Customer Support
Freshdesk wins
80
85
Scalability
ClickUp wins
82
80
Security & Compliance
Freshdesk wins
85
ClickUp excels at
Features & FunctionalityIntegrationsPricing & ValueScalability
Freshdesk excels at
Ease of UseCustomer SupportSecurity & Compliance
Pros & Cons
ClickUp
Extremely feature-rich
Competitive pricing
Multiple project views
Generous free tier
Can feel overwhelming
Performance issues reported
Freshdesk
Great value for money
Easy to use
Good free tier
Solid automation
Less powerful than Zendesk
Reporting limitations
The Bottom Line
Choose ClickUp if you want...
- Teams wanting all-in-one solution
- Agencies managing multiple clients
- Feature-maximizers
- Budget-conscious teams
Choose Freshdesk if you want...
- SMB support teams
- Budget-conscious companies
- Multi-channel support
- Growing teams
Our pick: ClickUp — Better overall scores and stronger performance across key categories. However, Freshdesk is the better choice if you prioritize ease of use or customer support.
Real-Time Brand Data
Stock prices, reviews, sentiment & more
ClickUp
Feature overloadLearning curveCustomizationPriceUpdates
Last updated: 2024-12-10
Freshdesk
PricingFeaturesSupportAlternativesIntegration
Last updated: 2024-12-10
