Vercel or Zendesk?

Which saas & b2b tool brand is right for you?

Zendeskwins 4 of 7 categories
Vercel

Vercel

Develop. Preview. Ship.

4.8/5
|18,000 reviews
2
Wins
2015
Founded
mid
Price
WINNER
Zendesk

Zendesk

Champions of customer service

4.3/5
|55,000 reviews
4
Wins
2007
Founded
premium
Price

Head-to-Head Comparison

90
Features & Functionality
Zendesk wins
92
95
Ease of Use
Vercel wins
75
85
Integrations
Zendesk wins
90
80
Pricing & Value
Vercel wins
60
78
Customer Support
Zendesk wins
82
92
Scalability
92
88
Security & Compliance
Zendesk wins
90
Vercel

Vercel excels at

Ease of UsePricing & Value
Zendesk

Zendesk excels at

Features & FunctionalityIntegrationsCustomer SupportSecurity & Compliance

Pros & Cons

Vercel

Vercel

Incredible DX
Instant deployments
Preview URLs for every PR
Great Next.js integration
Can get expensive at scale
Best with Next.js
Zendesk

Zendesk

Comprehensive feature set
Strong marketplace
Multi-channel support
Good reporting
Expensive
Complex setup

The Bottom Line

Choose Vercel if you want...

  • Frontend developers
  • Next.js applications
  • Jamstack sites
  • Preview deployments

Choose Zendesk if you want...

  • Customer support teams
  • Help desk operations
  • Multi-channel support
  • Enterprise support

Our pick: Zendesk — Better overall scores and stronger performance across key categories. However, Vercel is the better choice if you prioritize ease of use or pricing & value.

Real-Time Brand Data

Stock prices, reviews, sentiment & more

Vercel

Vercel

Free Hobby Plan

Deploy unlimited projects free with generous bandwidth.

Enterprise Trial

Free 14-day trial of Enterprise features.

Next.js integrationDXPricing at scaleEdge functionsv0
G2
4.6
(567)
Leader Fall 2024Best Support
View reviews
Product Hunt
6,543upvotes

Top 10 Developer Tool 2023

Last updated: 2024-12-10
Zendesk

Zendesk

Free Trial

Try Zendesk free. No credit card required.

Annual Billing Discount

20% OFF

Save up to 20% when you pay annually.

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Last updated: 2024-12-10