Netlify or Freshdesk?
Which saas & b2b tool brand is right for you?
Netlifywins 3 of 7 categories
WINNER
Netlify
Connect everything. Build anything.
4.6/5
|15,000 reviews3
Wins
2014
Founded
mid
Price
Freshdesk
Delight your customers with effortless service
4.4/5
|42,000 reviews1
Wins
2010
Founded
mid
Price
Head-to-Head Comparison
85
Features & Functionality
85
92
Ease of Use
Netlify wins
88
88
Integrations
Netlify wins
82
82
Pricing & Value
Freshdesk wins
85
80
Customer Support
80
85
Scalability
Netlify wins
82
85
Security & Compliance
85
Netlify excels at
Ease of UseIntegrationsScalability
Freshdesk excels at
Pricing & Value
Pros & Cons
Netlify
Great free tier
Easy Git deployments
Good forms and functions
Strong community
Less Next.js focused than Vercel
Build times can be slow
Freshdesk
Great value for money
Easy to use
Good free tier
Solid automation
Less powerful than Zendesk
Reporting limitations
The Bottom Line
Choose Netlify if you want...
- Jamstack sites
- Static site hosting
- Open source projects
- Frontend developers
Choose Freshdesk if you want...
- SMB support teams
- Budget-conscious companies
- Multi-channel support
- Growing teams
Our pick: Netlify — Better overall scores and stronger performance across key categories. However, Freshdesk is the better choice if you prioritize pricing & value.
Real-Time Brand Data
Stock prices, reviews, sentiment & more
Netlify
PricingFeaturesSupportAlternativesIntegration
Last updated: 2024-12-10
Freshdesk
PricingFeaturesSupportAlternativesIntegration
Last updated: 2024-12-10
