Linear or Freshdesk?
Which saas & b2b tool brand is right for you?
Freshdeskwins 3 of 7 categories
Linear
Linear is a better way to build products
4.8/5
|12,000 reviews1
Wins
2019
Founded
mid
Price
WINNER
Freshdesk
Delight your customers with effortless service
4.4/5
|42,000 reviews3
Wins
2010
Founded
mid
Price
Head-to-Head Comparison
82
Features & Functionality
Freshdesk wins
85
92
Ease of Use
Linear wins
88
78
Integrations
Freshdesk wins
82
85
Pricing & Value
85
80
Customer Support
80
78
Scalability
Freshdesk wins
82
85
Security & Compliance
85
Linear excels at
Ease of Use
Freshdesk excels at
Features & FunctionalityIntegrationsScalability
Pros & Cons
Linear
Blazingly fast performance
Beautiful, modern design
Keyboard-first workflow
Opinionated best practices
Less customizable than Jira
Smaller integration ecosystem
Freshdesk
Great value for money
Easy to use
Good free tier
Solid automation
Less powerful than Zendesk
Reporting limitations
The Bottom Line
Choose Linear if you want...
- Modern engineering teams
- Startups
- Keyboard-first users
- Teams leaving Jira
Choose Freshdesk if you want...
- SMB support teams
- Budget-conscious companies
- Multi-channel support
- Growing teams
Our pick: Freshdesk — Better overall scores and stronger performance across key categories. However, Linear is the better choice if you prioritize ease of use.
Real-Time Brand Data
Stock prices, reviews, sentiment & more
Linear
+88
Score
SpeedUXKeyboard shortcutsDeveloper-focusedClean design
Product Hunt
8,765upvotes
#1 Product of the Day
Last updated: 2024-12-10
Freshdesk
PricingFeaturesSupportAlternativesIntegration
Last updated: 2024-12-10
