Slack or Zoom?
Which saas & b2b tool brand is right for you?
Slackwins 4 of 7 categories
Head-to-Head Comparison
90
Features & Functionality
Slack wins
88
92
Ease of Use
Zoom wins
95
98
Integrations
Slack wins
85
70
Pricing & Value
Zoom wins
75
78
Customer Support
Slack wins
72
88
Scalability
Zoom wins
95
88
Security & Compliance
Slack wins
80
Slack excels at
Features & FunctionalityIntegrationsCustomer SupportSecurity & Compliance
Zoom excels at
Ease of UsePricing & ValueScalability
Pros & Cons
Slack
Best-in-class integration ecosystem (2,600+ apps)
Excellent search across messages and files
Great mobile and desktop apps
Huddles for quick audio/video calls
Can become overwhelming and noisy
Expensive at scale ($15/user/mo for Business+)
Zoom
Industry-best video quality and reliability
Extremely easy to use (grandma-approved)
Works on any device, any network
Scales to 1,000+ participants
Security concerns early on (improved significantly)
'Zoom fatigue' is a documented phenomenon
The Bottom Line
Choose Slack if you want...
- Remote and distributed teams
- Tech companies and startups
- Cross-functional collaboration
- Integration-heavy workflows (DevOps, marketing)
Choose Zoom if you want...
- Video meetings of all sizes
- Webinars and virtual events
- Remote-first and hybrid companies
- Education and online learning
Our pick: Slack — Better overall scores and stronger performance across key categories. However, Zoom is the better choice if you prioritize ease of use or pricing & value.
Real-Time Brand Data
Stock prices, reviews, sentiment & more
Slack
PricingFeaturesSupportAlternativesIntegration
Last updated: 2024-12-10
Zoom
+75
Score
PricingFeaturesSupportAlternativesIntegration
Last updated: 2024-12-10
