Jira or Hotjar?
Which saas & b2b tool brand is right for you?
Jirawins 5 of 7 categories
WINNER
Jira
The #1 software development tool
4.2/5
|78,000 reviews5
Wins
2002
Founded
mid
Price
Hotjar
Understand how users behave on your site
4.4/5
|32,000 reviews2
Wins
2014
Founded
mid
Price
Head-to-Head Comparison
95
Features & Functionality
Jira wins
82
60
Ease of Use
Hotjar wins
92
95
Integrations
Jira wins
78
75
Pricing & Value
Hotjar wins
85
78
Customer Support
Jira wins
75
95
Scalability
Jira wins
78
92
Security & Compliance
Jira wins
82
Jira excels at
Features & FunctionalityIntegrationsCustomer SupportScalabilitySecurity & Compliance
Hotjar excels at
Ease of UsePricing & Value
Pros & Cons
Jira
Industry standard for dev teams
Powerful customization
Excellent agile support
Deep Atlassian ecosystem
Steep learning curve
Can be overwhelming
Hotjar
Easy to set up
Visual heatmaps
Session recordings
User feedback tools
Limited depth
Sampling on free tier
The Bottom Line
Choose Jira if you want...
- Software development teams
- Agile/Scrum teams
- Enterprise engineering
- Bug tracking
Choose Hotjar if you want...
- UX research
- Conversion optimization
- Website feedback
- Visual analytics
Our pick: Jira — Better overall scores and stronger performance across key categories. However, Hotjar is the better choice if you prioritize ease of use or pricing & value.
Real-Time Brand Data
Stock prices, reviews, sentiment & more
Jira
Last updated: 2024-12-10
Hotjar
PricingFeaturesSupportAlternativesIntegration
Last updated: 2024-12-10
