Hotjar
SaaS & B2B ToolsmidUnderstand how users behave on your site
4.4/ 5
|
32,000 reviews
|
Score: 82/100
About Hotjar
Hotjar provides heatmaps, session recordings, and user feedback tools. Known for visual insights into user behavior. Acquired by Contentsquare in 2021. Popular for UX optimization.
Performance Ratings
Features & Functionality82/100
Ease of Use92/100
Integrations78/100
Pricing & Value85/100
Customer Support75/100
Scalability78/100
Security & Compliance82/100
Pros & Cons
Pros
- Easy to set up
- Visual heatmaps
- Session recordings
- User feedback tools
- Good free tier
- Quick insights
Cons
- Limited depth
- Sampling on free tier
- Performance impact
- Basic compared to Fullstory
- Limited integrations
Best For
UX researchConversion optimizationWebsite feedbackVisual analyticsSmall-medium businesses
Popular Products
Hotjar Observe
Heatmaps & Recordings
4.5
Hotjar Ask
Surveys & Feedback
4.3
Company Info
- Founded
- 2014
- Headquarters
- Valletta, Malta (Contentsquare)
- Employees
- 300+
