Intercom or ConvertKit?
Which saas & b2b tool brand is right for you?
Intercomwins 4 of 7 categories
WINNER
Intercom
The AI-first customer service platform
4.4/5
|38,000 reviews4
Wins
2011
Founded
premium
Price
ConvertKit
The creator marketing platform
4.5/5
|18,000 reviews3
Wins
2013
Founded
mid
Price
Head-to-Head Comparison
90
Features & Functionality
Intercom wins
82
82
Ease of Use
ConvertKit wins
90
88
Integrations
Intercom wins
80
55
Pricing & Value
ConvertKit wins
80
78
Customer Support
ConvertKit wins
85
85
Scalability
Intercom wins
78
88
Security & Compliance
Intercom wins
82
Intercom excels at
Features & FunctionalityIntegrationsScalabilitySecurity & Compliance
ConvertKit excels at
Ease of UsePricing & ValueCustomer Support
Pros & Cons
Intercom
Beautiful, modern UI
Great in-app messaging
Product tours included
Fin AI agent
Very expensive
Complex pricing
ConvertKit
Built for creators
Visual automations
Easy to use
Creator network feature
Limited e-commerce features
Basic templates
The Bottom Line
Choose Intercom if you want...
- SaaS companies
- In-app messaging
- Product-led growth
- Conversational support
Choose ConvertKit if you want...
- Content creators
- Bloggers and writers
- Course creators
- Newsletter writers
Our pick: Intercom — Better overall scores and stronger performance across key categories. However, ConvertKit is the better choice if you prioritize ease of use or pricing & value.
Real-Time Brand Data
Stock prices, reviews, sentiment & more
Intercom
PricingFeaturesSupportAlternativesIntegration
Last updated: 2024-12-10
ConvertKit
PricingFeaturesSupportAlternativesIntegration
Last updated: 2024-12-10
