Intercom or monday.com?
Which saas & b2b tool brand is right for you?
monday.comwins 4 of 7 categories
Intercom
The AI-first customer service platform
4.4/5
|38,000 reviews0
Wins
2011
Founded
premium
Price
WINNER
monday.com
A new way to work
4.5/5
|48,000 reviews4
Wins
2012
Founded
premium
Price
Head-to-Head Comparison
90
Features & Functionality
90
82
Ease of Use
monday.com wins
90
88
Integrations
88
55
Pricing & Value
monday.com wins
65
78
Customer Support
monday.com wins
82
85
Scalability
monday.com wins
88
88
Security & Compliance
88
Intercom excels at
No category wins in this comparison
monday.com excels at
Ease of UsePricing & ValueCustomer SupportScalability
Pros & Cons
Intercom
Beautiful, modern UI
Great in-app messaging
Product tours included
Fin AI agent
Very expensive
Complex pricing
monday.com
Highly visual and colorful
Easy to learn
Excellent dashboard builder
Strong automation
Expensive per-seat pricing
Minimum seat requirements
The Bottom Line
Choose Intercom if you want...
- SaaS companies
- In-app messaging
- Product-led growth
- Conversational support
Choose monday.com if you want...
- Visual thinkers
- Sales and marketing teams
- Non-technical teams
- Client-facing workflows
Our pick: monday.com — Better overall scores and stronger performance across key categories.
Real-Time Brand Data
Stock prices, reviews, sentiment & more
Intercom
PricingFeaturesSupportAlternativesIntegration
Last updated: 2024-12-10
monday.com
PricingFeaturesSupportAlternativesIntegration
Last updated: 2024-12-10
