Intercom or Asana?
Which saas & b2b tool brand is right for you?
Asanawins 6 of 7 categories
Intercom
The AI-first customer service platform
4.4/5
|38,000 reviews1
Wins
2011
Founded
premium
Price
WINNER
Asana
Work on big ideas, without the busywork
4.4/5
|52,000 reviews6
Wins
2008
Founded
premium
Price
Head-to-Head Comparison
90
Features & Functionality
Intercom wins
88
82
Ease of Use
Asana wins
88
88
Integrations
Asana wins
92
55
Pricing & Value
Asana wins
68
78
Customer Support
Asana wins
85
85
Scalability
Asana wins
92
88
Security & Compliance
Asana wins
90
Intercom excels at
Features & Functionality
Asana excels at
Ease of UseIntegrationsPricing & ValueCustomer SupportScalabilitySecurity & Compliance
Pros & Cons
Intercom
Beautiful, modern UI
Great in-app messaging
Product tours included
Fin AI agent
Very expensive
Complex pricing
Asana
Clean, intuitive interface
Strong workflow automation
Excellent enterprise features
Reliable and stable
Expensive for small teams
Limited free tier
The Bottom Line
Choose Intercom if you want...
- SaaS companies
- In-app messaging
- Product-led growth
- Conversational support
Choose Asana if you want...
- Marketing teams
- Enterprise organizations
- Cross-functional projects
- Teams needing reliability
Our pick: Asana — Better overall scores and stronger performance across key categories. However, Intercom is the better choice if you prioritize features & functionality.
Real-Time Brand Data
Stock prices, reviews, sentiment & more
Intercom
PricingFeaturesSupportAlternativesIntegration
Last updated: 2024-12-10
Asana
PricingFeaturesSupportAlternativesIntegration
Last updated: 2024-12-10
