Hotjar or HubSpot?

Which saas & b2b tool brand is right for you?

HubSpotwins 5 of 7 categories
Hotjar

Hotjar

Understand how users behave on your site

4.4/5
|32,000 reviews
2
Wins
2014
Founded
mid
Price
WINNER
HubSpot

HubSpot

Grow better with HubSpot

4.5/5
|65,000 reviews
5
Wins
2006
Founded
premium
Price

Head-to-Head Comparison

82
Features & Functionality
HubSpot wins
92
92
Ease of Use
Hotjar wins
85
78
Integrations
HubSpot wins
90
85
Pricing & Value
Hotjar wins
65
75
Customer Support
HubSpot wins
88
78
Scalability
HubSpot wins
88
82
Security & Compliance
HubSpot wins
88
Hotjar

Hotjar excels at

Ease of UsePricing & Value
HubSpot

HubSpot excels at

Features & FunctionalityIntegrationsCustomer SupportScalabilitySecurity & Compliance

Pros & Cons

Hotjar

Hotjar

Easy to set up
Visual heatmaps
Session recordings
User feedback tools
Limited depth
Sampling on free tier
HubSpot

HubSpot

Free CRM forever (truly free, no time limit)
Excellent marketing automation workflows
Best-in-class educational content (HubSpot Academy)
User-friendly, intuitive interface
Pricing escalates quickly with contacts
Complex tier structure (Starter/Pro/Enterprise)

The Bottom Line

Choose Hotjar if you want...

  • UX research
  • Conversion optimization
  • Website feedback
  • Visual analytics

Choose HubSpot if you want...

  • SMBs and mid-market companies
  • Inbound marketing strategies
  • Content marketing teams
  • Sales + Marketing alignment

Our pick: HubSpot — Better overall scores and stronger performance across key categories. However, Hotjar is the better choice if you prioritize ease of use or pricing & value.

Real-Time Brand Data

Stock prices, reviews, sentiment & more

Hotjar

Hotjar

Free Trial

Try Hotjar free. No credit card required.

Annual Billing Discount

20% OFF

Save up to 20% when you pay annually.

PricingFeaturesSupportAlternativesIntegration
G2
4.573267295270168
(788)
LeaderHigh Performer
View reviews
Capterra
4.275345088797426
(796)
View reviews
TrustpilotGood
3.9055749589337077
(177)
View reviews
Last updated: 2024-12-10
HubSpot

HubSpot

$678.45
+1.85%
$32.8B
Market Cap
$726.50
52W High
$391.20
52W Low

Last updated: 2024-12-10

Free CRM Forever

Get started with HubSpot CRM completely free. No credit card, no time limit. Includes contact management, email, and live chat.

20% Off Annual Plans

20% OFF

Save 20% when you pay annually for any Starter, Professional, or Enterprise plan.

Startups Get 90% Off

90% OFF

Eligible startups get 90% off their first year through HubSpot for Startups program.

For eligible startupsClaim offer
Pricing concernsFree CRMMarketing automationSalesforce comparisonAcademy certificationsContact limits
G2
4.4
(12,567)
Leader - Fall 2024Best Support
View reviews
Capterra
4.5
(4,234)
View reviews
TrustpilotAverage
2.8
(1,456)
View reviews
Last updated: 2024-12-10