Freshdesk or Xero?
Which saas & b2b tool brand is right for you?
Freshdesk
Delight your customers with effortless service
4.4/5
|42,000 reviews3
Wins
2010
Founded
mid
Price
Head-to-Head Comparison
85
Features & Functionality
Xero wins
88
88
Ease of Use
Freshdesk wins
85
82
Integrations
Xero wins
88
85
Pricing & Value
Freshdesk wins
78
80
Customer Support
Freshdesk wins
75
82
Scalability
82
85
Security & Compliance
Xero wins
88
Freshdesk excels at
Ease of UsePricing & ValueCustomer Support
Xero excels at
Features & FunctionalityIntegrationsSecurity & Compliance
Pros & Cons
Freshdesk
Great value for money
Easy to use
Good free tier
Solid automation
Less powerful than Zendesk
Reporting limitations
Xero
Beautiful interface
Strong bank feeds
Multi-currency support
Good app marketplace
Limited US payroll
Basic inventory
The Bottom Line
Choose Freshdesk if you want...
- SMB support teams
- Budget-conscious companies
- Multi-channel support
- Growing teams
Choose Xero if you want...
- Small businesses globally
- UK/ANZ businesses
- Clean UI lovers
- Multi-currency needs
Real-Time Brand Data
Stock prices, reviews, sentiment & more
Freshdesk
PricingFeaturesSupportAlternativesIntegration
Last updated: 2024-12-10
Xero
+84
Score
PricingFeaturesSupportAlternativesIntegration
Last updated: 2024-12-10
