Slack or Hotjar?
Which saas & b2b tool brand is right for you?
Slackwins 5 of 7 categories
Hotjar
Understand how users behave on your site
4.4/5
|32,000 reviews1
Wins
2014
Founded
mid
Price
Head-to-Head Comparison
90
Features & Functionality
Slack wins
82
92
Ease of Use
92
98
Integrations
Slack wins
78
70
Pricing & Value
Hotjar wins
85
78
Customer Support
Slack wins
75
88
Scalability
Slack wins
78
88
Security & Compliance
Slack wins
82
Slack excels at
Features & FunctionalityIntegrationsCustomer SupportScalabilitySecurity & Compliance
Hotjar excels at
Pricing & Value
Pros & Cons
Slack
Best-in-class integration ecosystem (2,600+ apps)
Excellent search across messages and files
Great mobile and desktop apps
Huddles for quick audio/video calls
Can become overwhelming and noisy
Expensive at scale ($15/user/mo for Business+)
Hotjar
Easy to set up
Visual heatmaps
Session recordings
User feedback tools
Limited depth
Sampling on free tier
The Bottom Line
Choose Slack if you want...
- Remote and distributed teams
- Tech companies and startups
- Cross-functional collaboration
- Integration-heavy workflows (DevOps, marketing)
Choose Hotjar if you want...
- UX research
- Conversion optimization
- Website feedback
- Visual analytics
Our pick: Slack — Better overall scores and stronger performance across key categories. However, Hotjar is the better choice if you prioritize pricing & value.
Real-Time Brand Data
Stock prices, reviews, sentiment & more
Slack
PricingFeaturesSupportAlternativesIntegration
Last updated: 2024-12-10
Hotjar
PricingFeaturesSupportAlternativesIntegration
Last updated: 2024-12-10
