Miro or Zendesk?
Which saas & b2b tool brand is right for you?
Zendeskwins 4 of 7 categories
Miro
The visual workspace for innovation
4.7/5
|35,000 reviews2
Wins
2011
Founded
mid
Price
WINNER
Zendesk
Champions of customer service
4.3/5
|55,000 reviews4
Wins
2007
Founded
premium
Price
Head-to-Head Comparison
92
Features & Functionality
92
85
Ease of Use
Miro wins
75
88
Integrations
Zendesk wins
90
72
Pricing & Value
Miro wins
60
78
Customer Support
Zendesk wins
82
85
Scalability
Zendesk wins
92
85
Security & Compliance
Zendesk wins
90
Miro excels at
Ease of UsePricing & Value
Zendesk excels at
IntegrationsCustomer SupportScalabilitySecurity & Compliance
Pros & Cons
Miro
Infinite canvas
Great for workshops
Excellent templates
Real-time collaboration
Can be overwhelming
Performance with large boards
Zendesk
Comprehensive feature set
Strong marketplace
Multi-channel support
Good reporting
Expensive
Complex setup
The Bottom Line
Choose Miro if you want...
- Visual collaboration
- Brainstorming sessions
- Design thinking workshops
- Remote teams
Choose Zendesk if you want...
- Customer support teams
- Help desk operations
- Multi-channel support
- Enterprise support
Our pick: Zendesk — Better overall scores and stronger performance across key categories. However, Miro is the better choice if you prioritize ease of use or pricing & value.
Real-Time Brand Data
Stock prices, reviews, sentiment & more
Miro
+76
Score
PricingFeaturesSupportAlternativesIntegration
Last updated: 2024-12-10
Zendesk
PricingFeaturesSupportAlternativesIntegration
Last updated: 2024-12-10
