ICONIC FITNESS HSR SECTOR 2

Updated Review: It’s been a couple of months since I raised my earlier concern, and I’m happy to see that the management has been actively working to improve the situation. The team has clearly made an effort to keep the gym floor more organized, and they’ve also added another helper to ensure the weights are properly racked and maintained throughout the day. This is exactly what matters — when members raise concerns and the management takes responsibility, things do get better. Appreciate the Iconic Fitness management for taking the feedback seriously and making visible efforts to maintain a cleaner and more organized workout environment. Previous Review: I am a long-standing customer at your Iconic HSR Branch and have been a member since September 2024. I am writing to express a concern regarding the organization and cleanliness of the gym area, particularly during the early morning hours. As an early morning user, I consistently find dumbbells scattered and barbells left loaded with weights. The gym floor is often so messy that I struggle to complete my workout and have often ended up assisting the cleaning staff to organize the weights myself. I previously brought this issue to the attention of the branch staff. For a few days, a team member was assigned to ensure all weights were racked before closing, which was a great help. However, this practice has stopped. When I suggested checking the CCTV footage to identify the problem and hold members accountable, the local management informed me that only the owner has access to the footage. As customers, we pay a substantial fee for what is advertised as a premium service. Having a consistently clean and organized workout space is the least we expect. I urge you to look into this matter and ensure a permanent system is put in place to keep the weight area tidy for all members. I will be adding more photos of daily mornings and even continue writing on mail.

I'm beyond thrilled with the incredible progress I've made at this gym! Under the expert guidance of trainer Sreejith, I've lost an amazing 14kg in just 4.5 months - from 71kg to 57kg! His personalized approach, unwavering support, and motivation have been instrumental in my transformation. The gym facilities are top-notch, and the entire team is friendly and supportive. If you're looking for a gym and a trainer who truly cares about your fitness journey, look no further! Sreejith is the best! Before and after photos are attached below.

Writting this review as a long term member (almost 3 years now) of this gym. I'll talk about both the cons and the pros of this gym. I'll highlight the cons first in the hopes that someone from the gym management team will read this and help fix the issues. Cons: 1. There are 4 elliptical machines in the gym. 1 makes very loud click noise when you use it, rest 3 are crooked in the arms or the legs movement. 2. There are around 5 benches in the gym (which are not attached to any of the machines), 4 of them are crooked (leaned to one side at approx. 1-10 degrees). 3. There's an assisted pull up machine but there's something stuck in the weights rod, so you can't decrease it's weight as you progress. A few of other machine are crooked too. 4. Bathroom needs better ventilation, it's very humid especially after people use steam. 5. a lot of times the hand wash bottle is empty in the bathroom. 6. There are two floors of the gym, on one of them only english music is allowed and on the other you can play any music. Not really a con but this seemed weird so highlighting it here. Pros: 1. Trainers/staff are friendly. 2. gym is well lit. 3. gym is spacious. 4. gym is clean, shoutout to the friendly cleaning lady. I have highlighted the cons to the people at the gym, a few times but no seems to care about them. They are also spending money on the things which are not very urgent, like they installed new ceiling lights, a face scanner, etc. I have around one year of membership left, so I'll update the review if there are any changes.

Joining this gym was a terrible decision, but paying for a Personal Trainer here was by far my biggest regret. Terrible Facilities & Maintenance: First off, the AC doesn’t work most days, making the environment miserable to train in. If a machine or piece of equipment breaks down, don't expect to use it again anytime soon—it will sit there unfixed for months. Trainers Are Just Shady Salesmen: The trainers talk a big game and promise to guide you through your entire fitness journey, but the second you hand over your money, they turn into desperate salesmen. My PT constantly pushed weird, unknown brands of protein and electrolytes from random local shops. Those sketchy products legitimately ruined my gut health. When I told him I preferred sticking to reliable plant or whey proteins from trusted brands like Yoga Bar, The Whole Truth, or Muscleblaze, he dismissed them as "waste" that doesn't work. It’s an obvious scam to get a commission on cheap, fake products. Also, During my actual workouts, my trainer barely paid attention to me. Instead of focusing on my form or progress, he was constantly scanning the gym floor to hunt down his next paying client. It even took him 15-20 days just to write up a basic diet plan. Every time I asked for it, he made excuses about being "occupied with other work." Unprofessional Staff: To top it all off, when I went to the reception to complain about my experience, the guy at the front desk actually started shouting and misbehaving with me. Save your money, your time, and your health. Do not join this gym.