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Electronics & Mobile
Photo via Google
Photo via GoogleSamsung Experience Store HSR layout 13th Cross
Electronics Store · HSR Sector 1 · ~1.1 km
4.7(490)
Buying new phonesPhone setup assistanceFinding good deals
Closed now
Address
647, 27th Main Road, 13th Cross Rd, near CPWD Complex, 1st Sector, HSR Layout, Bengaluru, Karnataka 560102, India
Hours
- Monday: 10:30 AM – 10:00 PM
- Tuesday: 10:30 AM – 10:00 PM
- Wednesday: 10:30 AM – 10:00 PM
- Thursday: 10:30 AM – 10:00 PM
- Friday: 10:30 AM – 10:00 PM
- Saturday: 10:30 AM – 10:00 PM
- Sunday: 10:30 AM – 10:00 PM
What customers saymixed
Customers appreciate the helpful staff and good deals, but some report poor service experiences.
Pros
- + Helpful and knowledgeable staff
- + Great deals on phones
- + Convenient location
- + Smooth purchasing process
Watch-outs
- − Poor service reported by multiple customers
- − High repair costs
- − Rude management
customer serviceaffordabilityconvenienceproduct knowledgerepair issues
Why people pick it
- ✓
- ✓
- ✓
- ✓
Recent reviews
5Siddharth Roy Choudhury· 6 months ago
Had a phenomenal experience buying the new Galaxy Fold 7. You must come and meet Satyam in the store and rest leave it to him. He will get everything done for you and get you the new phone in your hands hassel free. Kudos!
5Venkatesh Prabhu· 2 months ago
Great service. Gave us an awesome deal on the phone. Had all options and were nice enough to accommodate a deal that was already closed. Would definitely recommend shopping. Phone has been great so far too. Place is very conveniently located on the main road too.
1Ashoka Kulala· 3 weeks ago
The service is very poor. The staff only know how to remove and replace parts. Samsung mobile service charges very high fees, while other companies offer free checkups. My Samsung phone had a motherboard issue, and they charged more for the part than the cost of a new phone. It's really bad.
1MukbangwithChubby· 3 months ago
Service is very poor. Manager is very rude. I purchased phone and need quick help with new phone set up from iPhone to Samsung. He said we have our own customers we will priority them not u as u bought from Samsung website. And we had our people to loook. U come some other time. What is this Samsung have people as per the location priority? Don’t open branches if u don’t look all customers equally that also if someone bought new phone from websites of sumsung is others for them
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