Narayana Hospital, HSR Layout

My First time visited and got my 1st surgery in this hospital.. it's good in hospitality, experienced doctors , care taking staff nurses and admins and all departments. All types of scans and x rays are available. Some are reasonable and some are high payable. Strictly recommend for health insurance holders.. overall good response.

As per our booking, we arrived at the hospital on time after confirming the doctor’s availability. We completed the registration process and paid the consultation charges. However, after waiting for 10 minutes, we were informed that the doctor was not available and were asked to wait for another 3 hours. This is extremely disappointing from a top-rated hospital. If the doctor was unavailable, why was the appointment confirmed and payment accepted in the first place? We travelled around 40–50 km for this consultation and had booked the appointment a day in advance. Simply offering a refund does not compensate for the time, travel expenses, inconvenience, and stress caused to patients. The hospital management should take this issue seriously, improve coordination, and respect patients’ time. I request immediate action regarding this poor experience or compensation for the unnecessary travel and waiting time caused due to mismanagement.

I had a very smooth and pleasant experience with the health check-up services at Narayana Hospital. The entire process was well-organized, systematic, and completed on time without unnecessary waiting. What stood out the most was the dedicated counselor (Sherlin), who was extremely helpful, patient, and guided me clearly through each step of the check-up. Their coordination made the experience stress-free and easy to navigate. From registration to final reports, everything was handled efficiently, and the staff ensured easy access to all required services. Overall, a professional and well-managed healthcare experience. P.S: Visited on weekday.

I had an excellent experience with Dr. Manojkumar . He was very patient, listened carefully to my concerns, and provided clear explanations and valuable guidance during the consultation. The blood sample collection was done by Lab Manojkumar, and it was remarkably smooth and almost painless. He was Gentle, and made the entire process comfortable. Overall, the service was outstanding, and I highly recommend them. Such a Nice hospital