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Photo via GoogleCar Dealer · HSR Sector 7 · ~1.6 km
MBT COMPOUND, 7th Mile Hosur Rd, near SILK BOARD, Rajiv Gandhi Nagar, 7th Sector, Bommanahalli, Bengaluru, Karnataka 560068, India
Customers appreciate the sales staff but report service issues.
Extremely disappointed with the service at Anand Honda. I handed over my vehicle in working condition, but after inspection, I was given an estimate of ₹15,000 without a satisfactory explanation. To make matters worse, the lock set was returned in a damaged/improper condition, leaving my vehicle worse than when I submitted it. I was also charged ₹354 simply for checking the vehicle, despite receiving no meaningful resolution. Instead of helping customers, this experience felt unprofessional and careless. I expected transparency, proper diagnosis, and responsible handling of my vehicle, but unfortunately received none of these. I would strongly advise others to thoroughly verify all work and costs before leaving their vehicle here. My experience was frustrating, disappointing, and far below the level of service I expected from an authorized service center.
Hi there, I recently purchased the Honda Activa 125 (Mid-Variant) from Ananda Honda, Bommanahalli, and the entire experience was truly amazing. From start to finish, the process was smooth and hassle-free, all thanks to Miss Baby Rani. As my sales executive, she guided me exceptionally well, answering all my questions patiently and ensuring every detail was handled professionally. The vehicle itself is a joy to ride; the 125cc engine offers the perfect balance of power and fuel efficiency for city commutes. I am extremely happy with my new Activa and the overall service at this dealership. If you are planning to visit Ananda Honda, I highly recommend meeting Miss Baby Rani — she is simply the best!"
“Excellent service by Murali. Thank you for your support and professionalism. Very helpful, polite, and responsive throughout the process. Your dedication, positive attitude, and attention to detail made the experience smooth and enjoyable. Keep up the great work. Highly appreciated and highly recommended!”
I am writing to formally escalate an extremely disappointing and unacceptable experience regarding my Hornet 9326, which has been lying at your showroom since 18th December 2025 with no resolution even after nearly two months. Despite repeated follow-ups, neither Mr. Suresh nor the earlier representative Maibu has provided clear updates or handled even basic queries properly. I have had to call 10–12 times each week just to get a response, only to hear new excuses and revised dates every time. This level of service is not just unprofessional—it is deeply frustrating for a customer who is already dealing with the aftermath of a major accident. Major issues I am facing: My vehicle has been kept at the showroom for over 50 days, with no definite handover date. Mr. Suresh has repeatedly given false timelines, changing the repair completion date every week. I have had to personally coordinate with the insurance company at every stage. I was even asked to provide medical proof to justify the accident before insurance approval, something your team should have handled smoothly. Instead of taking ownership, Mr. Suresh has displayed a lack of knowledge and responsibility. On top of all this, when I express frustration after months of delay, I am questioned for “why shouting”. My vehicle was badly damaged in an accident, and the continuous mismanagement by your team is causing unnecessary stress, inconvenience, and harassment. What I request immediately: A clear and final repair completion date (in writing). Accountability for the delay and miscommunication. A senior manager to take ownership of this case. A proper explanation for why the vehicle has been held for nearly two months without progress. I expect this matter to be addressed urgently. If not, I will be forced to escalate this issue further with Honda Customer Care and share my experience on appropriate consumer forums.
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