Bakingo

Before i ordered this cake i asked if it was possible to change the colour on the cake from black to gold. Since they told me it was possible i ordered a 1 kg cake for my mother's 75th birthday. While placing the order i clearly mentioned to change the colour to gold. Then i reminded them 4 times to change the colour. But NOTHING WAS DONE. I ended up with a blacl n white cake for an important family occasion. ABSOLUTELY NO REGARD FOR CUSTOMER REQUESTS. Their WhatsApp interface is TERRIBLE. When i make a request it shows me unrelated options. IT FEELS LIKE I AM TALKING TO A WALL. All of it ultimately boils down to the taste which again was a huge let down. I had high expectations but very disappointed with my experience with bakingo.

Pathetic experience every time we ordered cake through Bakingo website. People who are considering to order please blocklist this website. 1. The address location their app is using is completely useless. It always take different location & their courier service through porter is another level of frustration. 2. Everytime their cake delivered is completely thawed & damaged. Upon calling customer care team wanted me to wait 24hrs for a replacement ( checking patience level) or 10% of amount paid (joke) As I am writing this review this was my last time ordering through bakingo. Enough of harassment.

Orderd through zomato , packaging was good although the taste was below average for the red velet and black forest was better but the slice of the cake was very tiny

I have received damage cake delivery. It was my baby boy 1st birthday. Worst service provider. Orderno 3797970. In future I will never order. You have just ruined all celebrations.