Semrush or Zendesk?
Which saas & b2b tool brand is right for you?
Zendeskwins 4 of 7 categories
Semrush
Get measurable results from online marketing
4.6/5
|42,000 reviews2
Wins
2008
Founded
premium
Price
WINNER
Zendesk
Champions of customer service
4.3/5
|55,000 reviews4
Wins
2007
Founded
premium
Price
Head-to-Head Comparison
95
Features & Functionality
Semrush wins
92
75
Ease of Use
75
85
Integrations
Zendesk wins
90
65
Pricing & Value
Semrush wins
60
80
Customer Support
Zendesk wins
82
88
Scalability
Zendesk wins
92
85
Security & Compliance
Zendesk wins
90
Semrush excels at
Features & FunctionalityPricing & Value
Zendesk excels at
IntegrationsCustomer SupportScalabilitySecurity & Compliance
Pros & Cons
Semrush
Comprehensive SEO toolkit
Excellent competitive data
Regular feature updates
Strong content tools
Expensive
Steep learning curve
Zendesk
Comprehensive feature set
Strong marketplace
Multi-channel support
Good reporting
Expensive
Complex setup
The Bottom Line
Choose Semrush if you want...
- SEO professionals
- Digital marketing agencies
- Competitive analysis
- Content marketers
Choose Zendesk if you want...
- Customer support teams
- Help desk operations
- Multi-channel support
- Enterprise support
Our pick: Zendesk — Better overall scores and stronger performance across key categories. However, Semrush is the better choice if you prioritize features & functionality or pricing & value.
Real-Time Brand Data
Stock prices, reviews, sentiment & more
Semrush
$14.56
+1.60%
$2.1B
Market Cap
$17.89
52W High
$10.45
52W Low
Last updated: 2024-12-10
+74
Score
Backlink analysisKeyword researchCompetitor analysisPriceContent tools
Last updated: 2024-12-10
Zendesk
PricingFeaturesSupportAlternativesIntegration
Last updated: 2024-12-10
