Semrush or Freshdesk?

Which saas & b2b tool brand is right for you?

Semrushwins 3 of 7 categories
WINNER
Semrush

Semrush

Get measurable results from online marketing

4.6/5
|42,000 reviews
3
Wins
2008
Founded
premium
Price
Freshdesk

Freshdesk

Delight your customers with effortless service

4.4/5
|42,000 reviews
2
Wins
2010
Founded
mid
Price

Head-to-Head Comparison

95
Features & Functionality
Semrush wins
85
75
Ease of Use
Freshdesk wins
88
85
Integrations
Semrush wins
82
65
Pricing & Value
Freshdesk wins
85
80
Customer Support
80
88
Scalability
Semrush wins
82
85
Security & Compliance
85
Semrush

Semrush excels at

Features & FunctionalityIntegrationsScalability
Freshdesk

Freshdesk excels at

Ease of UsePricing & Value

Pros & Cons

Semrush

Semrush

Comprehensive SEO toolkit
Excellent competitive data
Regular feature updates
Strong content tools
Expensive
Steep learning curve
Freshdesk

Freshdesk

Great value for money
Easy to use
Good free tier
Solid automation
Less powerful than Zendesk
Reporting limitations

The Bottom Line

Choose Semrush if you want...

  • SEO professionals
  • Digital marketing agencies
  • Competitive analysis
  • Content marketers

Choose Freshdesk if you want...

  • SMB support teams
  • Budget-conscious companies
  • Multi-channel support
  • Growing teams

Our pick: Semrush — Better overall scores and stronger performance across key categories. However, Freshdesk is the better choice if you prioritize ease of use or pricing & value.

Real-Time Brand Data

Stock prices, reviews, sentiment & more

Semrush

Semrush

$14.56
+1.60%
$2.1B
Market Cap
$17.89
52W High
$10.45
52W Low

Last updated: 2024-12-10

7-Day Free Trial

Try Semrush Pro or Guru free for 7 days.

17% Off Annual Plans

17% OFF

Save 17% when you pay annually.

Backlink analysisKeyword researchCompetitor analysisPriceContent tools
G2
4.5
(1,876)
Leader Fall 2024Best Usability
View reviews
Capterra
4.7
(2,134)
View reviews
Last updated: 2024-12-10
Freshdesk

Freshdesk

Free Trial

Try Freshdesk free. No credit card required.

Annual Billing Discount

20% OFF

Save up to 20% when you pay annually.

PricingFeaturesSupportAlternativesIntegration
G2
4.2438709698338375
(2,254)
LeaderHigh Performer
View reviews
Capterra
4.350719351131921
(258)
View reviews
TrustpilotGood
3.8355949959261046
(531)
View reviews
Last updated: 2024-12-10